Call Flows AI

PLAN. LAUNCH. GROW.

Elevate Your Shopify Support With AI-powered Voice Assistants - No Coding Required

Deliver 24/7 multilingual phone support without the need for additional staff

Install Now & Start Your Free Trial

Satisfied Customers

Completed Projects

Support Hours Delivered

Dedicated Professionals

Services

Featured Services

AI-Powered Order Management

Enable customers to check order statuses, initiate cancellations, or request modifications through natural voice interactions.

Product Information Assistance

Provide instant responses to inquiries about product availability, features, and pricing.

Shipping and Delivery Support

Offer real-time shipment tracking and assist with delivery-related issues, ensuring customers stay informed.

Services

CHECK OUR SERVICES

Order Status Inquiries

Customers can call to receive real-time updates on their order status without logging into their accounts.

Product Availability Questions

Instantly inform customers about stock levels and expected restock dates.

Shipping and Delivery Issues

Assist customers in understanding the status of their packages and initiate resolution workflows promptly.

Store Policies

Provide up to date information about your Shopify store policies.

Live Demo

Experience our AI Phone Agent in action

This demo store shows how the CallFlows AI Phone Agent can instantly access any product or order information in your Shopify store. Dial the number below to experience it live. In the demo store, you will be able to:

  • Ask about products: details, availability & custom attributes
  • Check order status for sample orders
  • Query any store policies defined

To explore the store and see the available products and orders, click the button below.
Password required to access the demo store: callflows

Demo Hotline: +1 (775) 981-0001

Visit Demo Store

*Each phone call is limited to 5 minutes for demo purposes.

We welcome your feedback! Please share any thoughts or suggestions through our Contact Form.

Pricing

Flexible plans for every stage of your business

14-day Free Trial

Basic

$29 / mo

  • 100 minutes
  • 100 extra minutes during the trial
  • Unlimited agent edits
  • 2 simultaneous incoming calls
  • Order status check
  • Products browsing
  • $0.10 per additional minute
  • Priority support - response in 24h
Start Free Trial

Advanced

$99 / mo

  • 400 minutes
  • Advanced analytics
  • Audio transcripts
  • 10 simultaneous incoming calls
  • Access to + answers from store policies
  • $0.08 per additional minute
  • Monthly performance report included
  • Priority support - response in 12h
Choose Plan
Best Value

Pro

$299 / mo

  • 1600 minutes
  • AI insights
  • Sentiment analysis
  • Refund processing
  • 25 simultaneous incoming calls
  • $0.06 per additional minute
  • Weekly performance report included
  • Priority support - response in 4h
Choose Plan

Enterprise

Custom

  • Custom integrations
  • Custom analytics
  • Multiple phone numbers
  • Priority support - dedicated manager
Get a Quote

Compare Plans

Quickly review what's included in each subscription

Features Basic Advanced Pro Enterprise
Included Minutes Per Month 100 400 1600 Custom
Analytics Basic Advanced AI + Sentiment Custom
Audio Transcripts
AI Insights
Sentiment Analysis
Simultaneous Calls 2 10 25 Multiple
Refund Processing
Order Status & Product Browsing
Shop Policies access and precise answers
Price Per Extra Minute $0.10 $0.08 $0.06 Custom
Priority support Within 24h Within 12h Within
2h		 Dedicated manager
Free Trial 14 days - - -
Install Now & Start Your Free Trial

Frequently Asked Questions

LEARN MORE ABOUT CALL FLOWS AI

Call Flows AI integrates seamlessly with Shopify's APIs to access real-time order data, product inventory, and customer information, providing accurate, instant responses. The agent can also obtain the latest versions of all your store policies - covering delivery, return policies, data retention, and more.

Yes! We have a live interactive demo that allows you to experience our AI Phone Agent firsthand. Please see our Live Demo section for the demo phone number and a link to our demo Shopify store. You can call and interact with the AI agent to understand its capabilities before installing the app.

Yes - our AI-powered system was specifically designed to handle multiple incoming calls concurrently, ensuring no customer waits on hold. The number of supported simultaneous calls depends on your subscription plan, starting at two concurrent calls.

Call Flows AI's Shopify app is fully integrated with Shopify's subscription billing. All transactions are processed by Shopify using the payment method you select during subscription (including bank transfer, where available). Both the monthly fee and any overages are handled under the same subscription and charged by Shopify.

The AI agent can speak a wide variety of languages. We currently operate in several countries and can guarantee near-perfect voice quality. This enables you to provide localized customer support globally. Moreover, the AI adapts to the language being spoken and attempts to respond in the same language.

If your AI phone agent is unable to resolve an issue, the call is seamlessly forwarded to a human representative, ensuring customer satisfaction.

Setup typically takes less than 15 minutes, with no technical expertise required - just install our Shopify app on your store and follow the onboarding instructions to create your AI phone agent.

Absolutely! Whether you already have a support number or not, when you create an AI phone agent via the app, we automatically assign you a dedicated phone number from the country you select. Once you enable your free trial, you can immediately call that number to test your AI agent. You can choose to publish the provided number or forward your existing support line to it. For more details on forwarding, see Can I still use my existing phone line?

Yes! It's your decision how customers reach you. If you are a well-established store and your customers already know your number, you may prefer to keep it and make the switch to Call Flows AI transparent. Simply forward your original number to the one assigned to your AI agent. Forwarding locally (e.g., US to US, Mexican to Mexican, or EU to EU) typically incurs no or minimal cost - check with your telecom operator for details. Alternatively, you can add the AI agent's number as a second contact option in your store for specific inquiries. The choice is yours!

Currently, only incoming calls are supported. Your AI phone agent cannot originate calls to customers, but we are considering adding this functionality in the future. If you have a specific need or use case, please reach out to us at contact@callflows.ai or via our contact page.

You have full control over your AI agent's behavior and the information it provides. When creating or editing your agent, you can specify in plain text what is and isn't part of its functionality. Configuration fields include goal settings, topics to avoid, and additional information to share. Regardless of your subscription plan, you can edit your agent unlimited times to tailor it to your needs.

Jena Karlis

Store Owner

Since integrating Call Flows AI, our support is faster, smarter, and always available. Customers are happier - and our team finally has time to focus on bigger priorities.

Priya Desai

Head of Customer Experience

We were live within an hour. One customer actually said, 'I thought I was talking to a real agent - this is amazing.' That's when I knew we found something special.

Alex Romero

CEO

We cut our support staffing hours in half while providing 24/7 assistance to international customers. It's like having a global call center - but fully automated.

Contact

Contact Us

Address

Sofia, Bulgaria, 1A Vitosha Blvd.


Email Us

contact@callflows.ai

Send us a message

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